FAQs
Frequently Asked Questions
How many order days do you have per week?
- Our Butcher Shop is open on Tuesdays and Saturdays at Roam - SF (Union St), Lafayette and San Ramon.
What is the best way to get in touch?
- Send us an email at butchershop@roamburgers.com
Where are you offering deliveries? What is the delivery fee?
- Local deliveries in SF, Lafayette area and San Ramon area on Tuesdays. Flat fee of $15.
How does shipping work?
- We ship every Wednesday via FedEx. All shipments should arrive within 1-3 days of ship date. Flat fee of $25.
- We can only ship to California addresses at the moment.
- We do not ship eggs. If you order a Butcher Box with eggs, the eggs will be replaced with 1lb of Grass-Fed Ground Beef.
Can I cancel or modify my order once it is placed?
- All sale are final. We are not accepting and cancelations or changes to orders once they are placed.