FAQs

Frequently Asked Questions

How many order days do you have per week? 
  • Our Butcher Shop is open on Tuesdays and Saturdays at Roam - SF (Union St), Lafayette and San Ramon. 
What is the best way to get in touch?
  • Send us an email at butchershop@roamburgers.com
Where are you offering deliveries? What is the delivery fee?
  • Local deliveries in SF, Lafayette area and San Ramon area on Tuesdays. Flat fee of $15.
How does shipping work?
  • We ship every Wednesday via FedEx. All shipments should arrive within 1-3 days of ship date. Flat fee of $25.
  • We can only ship to California addresses at the moment.
  • We do not ship eggs. If you order a Butcher Box with eggs, the eggs will be replaced with 1lb of Grass-Fed Ground Beef. 
    Can I cancel or modify my order once it is placed?
    • All sale are final. We are not accepting and cancelations or changes to orders once they are placed. 
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